Senior Technical Consultant - Mulesoft

Salesforce

Salesforce

IT
Multiple locations
Posted on Wednesday, May 29, 2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

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Senior Technical Consultant


Job Details MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Technical Consultant on our Services team, you will work hands on with our customers and partners to solve mission-critical business challenges using MuleSoft’s Anypoint Platform. You will provide onsite technical guidance on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns. As a subject-matter expert in the field, you will develop solutions to help customers realize their business goals and advise them on best practices for on-premise, cloud, and hybrid integration, and API management.

What you’ll achieve:
3 months:
● Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
● Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training
● Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
● Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges
● Begin mentorship and guidance of junior services team members in our services organization


12 months:
● Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle
● Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing
● Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
● Contribute to technical brown bag sessions and publish reusable content to the field
● Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design


What you’ll need to be successful:
● Three to six years minimum hands-on development experience implementing integration solutions
● Hands-on integration development experience with at least one of the following:
● MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, Apigee)
● API Management solutions (Apigee, Mashery, etc)
● one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
● Demonstrated experience implementing multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end
● Demonstrated ability to effectively implement solutions within a diverse technical team of client, SIs, contractors, and internal teams
● Contribute integration artifacts to internal initiatives to enrich services organization practices
● Working knowledge of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management
● Experience developing, profiling, and troubleshooting Java application code and automated testing tools
● Experience in completing technical design documentation and technical reference materials for client/internal consumption

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