To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

What is a Senior Solution Engineer?
Also known as a "Pre-Sales Engineer", "Solution Consultant" or "Sales Consultant," the Solution Engineer is responsible for understanding a client’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

Typical Day of a Solution Engineer:

• Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and process-based discovery workshops
• Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
• Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
• Establish and share a point of view on business value provided by the solution with potential customers
• Participate in trainings and certifications to acquire and maintain skills
• Collaborate with product and enablement teams to provide feedback from the field and drive solution growth

Requirements:

• Strong verbal, written, presentation and interpersonal skills
• Strong problem solving skills
• Ability to understand customer's business goals and map those to the right technology solutions
• Ability to collaborate as part of a team to take on business and technical problems
• Passion and energy for technology and a desire to learn
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 2 years of professional experience

Additional Preferred Requirements:

• Solution Engineer / pre-sales experience
• Experience implementing Salesforce, CRM, or equivalent solutions
• Experience in a technical, customer-facing role
• Project Management skills
• Bachelor’s degree
• Experience with Salesforce, including product certifications

#LI-LL

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.