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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview of the Role
Partner operations is a critical function working closely and collaborating with partner team and the broader extended business groups (programs, solution engineers, enablement, legal, deal desk etc...) to drive seamless efficiency and incremental revenue for Salesforce.

We are looking for high-energy, self driven professionals who are passionate about helping partners succeed. Primary workloads include reseller program, virtual bid desk orchestration and operational support to the extended partner team. The role is focused on executive-level alignment to act as consultants and provide insights on how to successfully and efficiently run revenue/process based initiative with objective, measurable outcomes.
You will work directly with executive sales leaders, partner teams, and other functional managers in India, and also be the SPOC for global stakeholders to develop and execute a single partner programs strategy to meet the collective needs of the business you support.

Scope:

• Act as a trusted adviser to partner team on all process related topics, including contractual, commercial and program related aspects.
• Cross-Functional Relationship Management
• Define the operational cadence/governance linked to operational metrics in coordination with strategy and marketing
• Drive & coordinate the targeted execution on RFP bids with relevant cross functional stakeholders
• Help on strategic initiatives and events
  

The following skills will help ensure your success in the role:

• Builds trusted partnerships and works cross-functionally to share information and resources, problem-solving, and produce better outcomes
• Work with relevant stakeholders to align on high-level business priorities
• Manage workloads with globally distributed teams wherever required
  

Operational Implementation

• Structured project management skills with the ability to engage in the right actions and cross-functional teams to drive successful goal attainment and consistently produce strong results despite day-to-day challenges
• Operationalize the program from start to finish, which includes managing the execution across multiple cross-functional teams, delivery, follow-up, and managing-up engagement metrics post-program launch
• Change management based on program performance and Key Performance Indicators
  

Win as a Team

• Establishes a spirit of teamwork and leads by example
• Asks questions and seeks out input from others to develop the best solutions and ideas
• Fosters a culture of interdependence, encouragement, teamwork, collaboration, and communication
  

Preferred Requirements

• 5+ years of relevant experience sales strategy, sales operations, sales programs, sales enablement, sales consulting, sales leadership, Marketing, Demand Generation or learning design preferred
• Experience designing (or influencing the design of) revenue-producing sales campaigns and/or programs, and go-to-market strategies
• Track record of building strong relationships with and presenting to senior stakeholders in commercial functions
• Ability to draw practical insights from data sets and reviews with salespeople and sales leaders
• Previous experience as a consultant
• Strong ability to drive best-in-class execution acting as an excellent team player, collaborating with a set of diverse functions and groups
• Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  

Additionally, the ideal candidate will possess the following:

• Strong ethics and integrity in every activity and interaction
• High business curiosity, self aware and eagerness to learn and grow in the role and grow with the team
• Company-first mind set demonstrating a continuous focus on what is business relevant and can respond quickly

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.