Account Executive - Marketing & Commerce Cloud - Retail



Marketing & Communications, Sales & Business Development
Multiple locations
Posted on Thursday, February 1, 2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category


Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role

We are seeking a highly motivated and experienced Account Executive (AE) to join our growing team and play a pivotal role in driving the success of Salesforce's Digital Experience solutions. As an Account Executive, Digital AE, you will be responsible for identifying, developing, and closing deals with new and existing customers, helping them achieve their digital transformation goals through the strategic implementation of Salesforce's Marketing Cloud and Commerce Cloud solutions.


  • Identify and qualify new leads for Marketing and Commerce Cloud solutions for the retail sector
  • Develop and nurture relationships with potential customers, understanding their business objectives and digital transformation challenges.
  • Position Salesforce's Marketing Cloud and Commerce Cloud solutions as the best way to address customers' unique needs and drive business growth.
  • Create compelling presentations and proposals that effectively communicate the value proposition of Salesforce's Digital Experience solutions.
  • Negotiate and close deals, securing new business and expanding customer relationships.
  • Manage a pipeline of opportunities, tracking progress and ensuring timely deal closures.
  • Provide ongoing customer support, ensuring customer satisfaction and maximizing the value they derive from Salesforce's Digital Experience solutions.
  • Stay up-to-date on the latest digital marketing and ecommerce trends and technologies to effectively advise customers and deliver innovative solutions.


  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • 3+ years of experience as an AE or Sales Representative in the technology industry, with a proven track record of success in identifying, developing, and closing deals.
  • Strong understanding of digital marketing and ecommerce principles, including customer acquisition, engagement, and conversion strategies.
  • Deep knowledge of Salesforce's Marketing Cloud and Commerce Cloud solutions, with the ability to articulate their benefits and applications to potential customers.
  • Excellent communication and presentation skills, with the ability to engage with customers at all levels, from technical experts to business decision-makers.
  • Fluent in German and English
  • Strong negotiation and closing skills, with the ability to secure new business and expand customer relationships.
  • A results-oriented mindset with a passion for driving growth and achieving ambitious goals.


We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world-leading benefits to all our employees, including;

  • Health, life insurance, retirement saving plan

  • Monthly wellness allowance

  • Flexible time off & leave policies

  • Parental benefits

  • Perks and discounts



If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.