Sales Strategy & Operations - Analyst



IT, Sales & Business Development, Operations
Multiple locations
Posted on Thursday, January 25, 2024

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Sales Strategy & Operations is a critical function at Salesforce, propelling us towards profitable growth at scale. We work in lockstep with senior leaders, serving as trusted advisors who shape strategic business priorities, craft long-term GTM strategies, and implement outstanding operational processes, systems, and tools. We champion cross-functional transformational projects and orchestrate change management initiatives, ensuring flawless business scaling across countries, segments, and clouds.

Now we seek a driven Sales Strategy Analyst/Senior Analyst to join the UK&I Sales Strategy COO Office team. You'll delve deep into data, crafting insightful analyses and build robust reporting tools/assets that illuminate business performance. You will be part of an analyst talent community in the UK&I and wider EMEA COO Offices to learn and develop together. This high-impact role grants you exceptional visibility to senior leaders across UK&I and EMEA, empowering you to translate data into actionable recommendations that fuel the success of sales and cross-functional leadership.

Your responsibilities & impact:

  • Strategy and Execution Partner: Provide day-to-day support to sales strategy business partners and sales leaders on all aspects of execution, including forecasting calls, pipeline updates, AE performance reviews, etc

  • Data-Driven Insights: Build tools and dashboards that unlock new insights and learnings for stakeholders. Lead ongoing analysis of business performance to support daily operations. Design and interpret key performance metrics, delivering data-driven insights and recommendations.

  • Leadership Support: support the UK&I CEO and leadership team, contributing to UK&I operating cadence, key strategic projects, and ad-hoc tasks as needed

  • Strategic Decision Making: Prepare analysis and recommendations to inform strategic decision-making. Drive UK&I-level business reviews, strategic projects, and ambitious initiatives, ensuring smooth execution and impactful outcomes.

  • Go-to-Market Execution: Assist strategy business partners and sales leaders in executing all steps of Salesforce's UK&I Go-to-Market strategy, including market segmentation, headcount planning, sales territory implementation, and quota setting.

  • Process Optimization: Advocate for and implement process improvements, finding new ways to automate existing tasks and troubleshoot operational issues. Propose effective changes to systems and processes to address root causes.

Desired Skills/Experience:

  • Proven experience in sales operations, business operations, or consulting, ideally within an online/SaaS company with a strong analytical focus.

  • Familiarity with CRM and Salesforce reporting, coupled with sophisticated G-suite expertise (Sheets, Slides, etc.).

  • Comfort with Excel, SQL, Tableau/Alation/Snowflake, or other Business Intelligence tools.

  • Demonstrably strong analytical and creative problem-solving skills.

  • Entrepreneurial drive, a "get things done" attitude, and a curiosity about thriving in fast-paced environments.

  • Thorough and quality-focused, with a passion for learning new concepts, business models, and technologies.

  • Ability to work independently and collaboratively in a dynamic environment.

  • Self-starter with a high degree of motivation to go above and beyond.


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