Deal Desk Manager

Salesforce

Salesforce

Multiple locations
Posted on Monday, November 20, 2023

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Deal Desk Senior Analyst/Manager will be responsible for delivering deal structuring and pricing support for our Commercial and Enterprise businesses. The Pricing Senior Analyst/Manager will also be responsible for leading a team and to provide mentoring and coaching. Additionally, the candidate will help structure contracts and product solutions to address unique customer needs. Finally, the Deal Desk Manager will help scale our Deal Desk function internally. Responsibilities:
  • Partner in a trusted adviser capacity to senior Sales Leadership, sales community and other internal partners
  • Provide thought leadership to develop innovative deal structures, handle risk within the contractual terms and structure and educate the sales team on our latest product bundles and offerings
  • Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions
  • Independently scope and implement project work with minimum oversight to meet goals identified by Management
  • Partner with product teams on efficient pricing models and strategies for new products and bundled solutions
  • Collaborate with Sales leadership to effectively coordinate and lead month and quarter end deal closure
  • Review and vet sophisticated deals on behalf of Strategic Business Practices Management
  • Develop relevant cross-functional relationships to understand products, competition, and the competitive market
  • Build sales enablement materials to train Sales on best practices for product pricing and positioning
  • Work closely with Finance, Legal and Operations department to optimize contract terms and close deals
  • Demonstrate a strong understanding of our customers and how they use Salesforce products
  • Ensure compliance with internal controls
  • Ensure timely delivery of compliant and commercially sound offers with the Account Executives
  • Lead a team that handles day-to-day transactional deal pricing requests
Desired Skills/Experience:
  • Bachelor’s degree (required)
  • Advanced degree a plus (i.e. MBA or equivalent experience)
  • Superior analytical background with strong problem-solving skills
  • Proven ability to manage a team
  • Highly effective communication skills, including written and verbal
  • Ability to establish relationships and work collaboratively to drive results
  • Capable of explaining concepts clearly and credibly across all levels of the organization
  • 4+ years for Senior Analyst and 6+ years for Manager experience in Pricing Strategy, sales financial analysis or proven experience preferred
  • Experience in a Pricing function is a strong plus
  • High level of attention to detail
  • Ability to work in a stressful environment
  • Fluency (reading, writing and speaking) in English language.
Personal Traits
  • Energetic, driven and self starter
  • Adept at thinking on their feet amidst ambiguity
  • Ability to handle and prioritize challenging demands
  • Ability to lead, challenge and influence at all levels and in particular the their team
  • Great teammate
  • Persistent, patient and resilient
  • Confident
  • Inquisitive
  • High integrity

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