Locations
San Francisco, CA, USA
industry
Data and Analytics · DeepTech · Hardware · Information Technology · Software
Size
201-1000 employees
Stage
Series B
founded in
2017
Replicant is a pioneering conversational AI platform that enables contact centers to autonomously resolve up to 80% of customer service interactions, significantly improving efficiency and customer satisfaction. Founded in 2017, the company leverages advanced AI technology to automate conversations, saving over 500 million agent minutes and achieving a high Net Promoter Score (NPS) of 65. With a focus on enhancing human agent capabilities, Replicant's solutions are designed for enterprise-grade delivery, ensuring quality and reliability while reducing operational costs. The platform is trusted by various industries, including healthcare, insurance, and retail, positioning Replicant as a leader in the AI-driven customer service market.
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