Experienced Product Designer - Pay-by-Bank

Plaid

Plaid

Product, Design
United States
Posted on Jul 27, 2024
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, London, and Amsterdam.
We are seeking an experienced Product Designer to join our Pay by Bank team. In this critical role, you will collaborate with cross-functional partners to identify and develop solutions for both consumers and merchants, delivering exceptional bank payment experiences. You will lead the design efforts for integrating bank payments with Plaid for payments platforms and merchants, ensuring that our solutions meet the highest standards of visual and interaction design quality.
On the Pay by Bank team, we are dedicated to creating an industry-leading bank payment experience that powers consumer payments for both bill pay and e-commerce. Our high-conversion UX, combined with a risk-optimized solution, offers merchants a cost-effective payment rail.
The design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.

Responsibilities

  • Shipping delightful and easy-to-use experiences for consumers on mobile and desktop
  • Closely collaborating with engineers and product managers, from planning through execution
  • Being a tireless advocate for the users and user-centered processes
  • Producing high-quality work from wireframes and user flows to pixel perfect prototypes with delightful interactions
  • Ability to develop insights into consumer behavior from both qualitative and quantitative information
  • Joining a team of experienced designers and contributing to our design culture through collaboration, presenting work, and sharing feedback

Requirements

  • 4+ years of experience in creating and shipping quality digital products
  • Producing high-quality work from wireframes and user flows to pixel perfect prototypes with delightful interactions
  • Strong verbal and visual presentation skills, as well as an articulate point of view about design
  • Proven record of collaboration to support and influence the team’s direction, vision, and planning of deliverables and an ability to tie designs to business needs, goals, and metrics
  • Having a divergent exploratory process with the ability to communicate trade-offs
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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