Value Realization Lead, AI Deployment and Adoption
OpenAI
Location
San Francisco
Employment Type
Full time
Department
Go To Market
Compensation
- $240K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the Team
The AI Deployment and Adoption team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable organization wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.
About the Role
We are hiring a Value Realization Lead to own the definition, tracking, and achievement of business outcomes across our enterprise, education and government customers. You will lead this important initiative and help our customers and internal teams create financial and operational assets that show proof of value of how OpenAI transforms workflows and productivity. You will build business case assets, calculators and validate outcomes through launch, adoption, and expansion.
Your success will be measured by how quickly GTM customers realize value at scale, how clearly results are quantified for executives, and how frequently proven outcomes drive additional adoption.
This role is based in San Francisco HQ in the United States.
In this Role, You Will
Create the strategy of how we take our value realization program to the next level across all our products
Create and maintain standardized ROI and TCO calculators for internal and customer use and codify value frameworks and reusable assets that scale globally across GTM
Design value realization plans that guide activation, workflow integration, and change management
Create a structured value discovery process to identify high impact use cases and define measurable business outcomes
Publish value reports that quantify results and strengthen relationships with C level sponsors
Establish and maintain baselines, KPIs, and dashboards that track value delivery
Build value hypotheses and business cases that support customer alignment and investment decisions
Develop clear value storytelling for executives that highlights financial and productivity outcomes
Partner with Account Directors and our post-sale teams to influence sales, renewals and expansion strategy
Provide thought leadership on AI driven business transformation and evolving customer value patterns
You Will Thrive in this Role If You
Bring 8+ years of experience creating and scaling value realization/consulting/engineering teams or a similar role
Have strong financial analysis skills and experience presenting quantified value to executives with experience with enterprise telemetry, KPI tracking, or productivity measurement
Experience with large scale AI, cloud, or digital transformation programs
Communicate with clarity and confidence with both technical and business stakeholders
Can translate AI capabilities into financial impact and workforce transformation narratives
Enjoy managing multiple complex customers at once and driving toward clear results
Show humility, curiosity, and a desire to help customers succeed
Operate with high ownership and urgency
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation Range: $240K