About the Team

OpenAI’s Child Safety team helps to ensure that OpenAI’s technologies are not misused or abused in ways harmful to underage populations. Through close partnerships with our Legal, Policy, and Intelligence & Investigations colleagues, this team manages processes, escalations, and reviews to protect our online ecosystem. The team also handles key external engagements and relationships.

About the Role

You will be a subject matter expert across all of our policies related to child safety who will review potentially violative content for action and insights. You will develop deep expertise in applying OpenAI’s policies in the context of AI-generated content, provide expert-level guidance on the policy compliance of content, and work on implementing and scaling review processes related to sensitive content. This role reports to our Manager of Investigations within Intelligence & Investigations.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Please note that this position involves exposure to sensitive and graphic content, including but not limited to vulgar, violent, and sexual content.

In this role, you will:

• Review content that violates or potentially violates our policies and improve our review and response processes.

• Ensure our moderation operations run smoothly and scale those processes without trading off review quality.

• Respond to escalations by owning or assisting in investigations and follow-on processes.

• Collaborate with engineering, policy, and research teams to improve our tooling, policies, and understanding of abusive content.

You might thrive in this role if you:

• Have a pragmatic approach to being on an operations team and can get in the weeds to get stuff done.

• Are excited to be part of a rapidly changing and growing organization making decisions with some degree of ambiguity.

• Are passionate about AI and are keen to take a part in shaping the safety of this technology.

• Have experience on a trust and safety team and/or have worked closely with policy, content moderation, or security teams.

• Aren’t afraid of data and using metrics to drive your decision-making.

• Bonus: have experience with large language models and/or can use scripting languages (Python preferred).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.