Senior Software Technical Program Manager - Compute Software Technologies

NVIDIA

NVIDIA

IT, Operations
Santa Clara, CA, USA
Posted on Oct 8, 2024

We are looking for an experienced, highly motivated Senior Software Technical Program Manager to lead our efforts in developing cutting-edge compute software solutions for mission-critical environments such as leading enterprise customers, academic institutions, start-ups, research labs etc.

What you will be doing:

  • Collaborating closely with Software Development Managers, Engineers, Product Marketing, Customer Program Management, Quality Assurance, and other logistics personnel to establish and implement streamlined processes for the development of advanced Compute software solutions for cloud service providers and OEM customers.

  • Working closely with Customers and Customer Program Managers on software issues, including technical feedback from OEMs, CSPs, and partners. Additionally, you will be responsible for the continuous improvement and maintenance of all processes related to enterprise support.

  • Scheduling and leading status meetings, proactively addressing challenges, addressing customer concerns, and serving as the central point of contact for building and upholding release schedules and the prioritized release plan of record.

  • Partnering with cross-functional teams throughout the company to strategically plan and drive software objectives for the team. In this role, you will collect requirements, help define priorities, drive planning and scheduling for all phases of the software development lifecycle.

  • Developing and maintaining schedules, proactively identifying risks and formulating risk management strategies for multiple parallel work streams.

  • Taking the lead in enhancing existing product development and software release processes, while collaborating with engineering management to optimize the development workflow for maximum engineering efficiency. You will have the opportunity to partner with diverse technical groups, spanning all organizational levels.

  • Internally translating customer requirements into actionable milestones and tasks, ensuring customers are continually informed about issue statuses.

  • Collaborating with various internal teams and third-party partners across different time zones, as necessary, to resolve customer issues and oversee customer releases.

What we need to see:

  • Bachelor of Science in Electrical Engineering or Computer Science or equivalent experience. 6+ years proven experience in a similar or related role. 5+ years of experience in driving down Software / Hardware customer escalations.

  • Hands on experience with software development for hardware platforms. Proficiency in Agile software development methodologies

  • Demonstrated success in delivering complex products to customers

  • Ability to work independently and actively with minimal guidance.

  • Proven experience to creatively resolve technical and resource issues. Ability to think strategically and tactically and to build consensus to ensure program success

  • Comprehensive understanding of software engineering principles, including experience with widely-adopted configuration management tools and productivity-enhancing tools and automation processes.

  • Exceptional attention to detail and a demonstrated capacity for multitasking, in a dynamic environment with shifting priorities and changing requirements.

  • Strong communication and technical presentation skills.

Ways to stand out from the crowd:

  • Expertise with Agile SW Development tools. Solid understanding of operating systems, datacenter servers, graphics principles and standards.

  • Previous experience coordinating activities between HW and SW organizations. Knowledge of a modern programming language is desired.

  • MBA/PMP Certification/training is a plus.

We are widely considered to be one of the technology world’s most desirable employers. We have some of the most dedicated people in the world working with us. If you are agile and autonomous, we want to hear from you. NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction inventions from artificial intelligence to autonomous cars.

The base salary range is 156,000 USD - 299,000 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.