Senior Customer Technical Program Manager - AI Datacenter



Software Engineering, IT, Customer Service, Operations, Data Science
Multiple locations
Posted on Friday, June 28, 2024

NVIDIA pioneered accelerated computing to address challenges no one else can solve. Our work in AI is redefining the world's largest industries and profoundly impacting our society. AI requires purpose-built infrastructure, AI factory, comprised of three pillars: the GPU for accelerated computing, the CPU for general-purpose computing, and the DPU (Data Processing Unit). Customer Program Management Team is looking for a Senior Program Management professional who will be responsible for leading technical engagements as well as program execution with our major customers - Cloud Service Providers.

What you'll be doing:

  • Engage directly with the CSPs to design, develop, and deploy accelerated computing platform in the cloud. This includes:

  • Identify and assemble a core team.

  • Provide technical guidance server system design with the subject matter experts.

  • Build schedule, resolve any blocking issues, and keep the project on-track.

  • Ensure implementation of customer-required features

  • Timely customer acceptance and production deployment

  • Collaborate cross-functionally to align customers and internal teams throughout the program.

  • Share and report project status, challenges, and insights with the senior management.

  • Constantly incorporate valuable insights from learnings

What we need to see:

  • Bachelor's degree or equivalent experience in computer science, engineering, or a related field

  • Direct customer engagements with 8+ years of project/program management

  • Solid track record of successfully managing complex, large-scale projects.

  • Work collaboratively in a global, matrixed organization with outstanding effective leadership skills.

  • Continue to learn new skills and expand capabilities as NVIDIA endeavors into new market.

Ways to stand out from the crowd:

  • Lead direct customer engagement with experiences in technical program for Cloud Service Provider as your customer.

  • Hands on experiences in designing and deploying compute servers at-scale with high-reaching goals and timelines.

  • Demonstrated ability to work cross-functionally with multiple partners distributed across the globe.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking, resilient, and hardworking people in the world. If you are learner, creative and collaborative, we want to hear from you!

The base salary range is 156,000 USD - 299,000 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.