IT Lab Operator and Support Engineer



IT, Customer Service
Yokne'am Illit, Israel
Posted on Tuesday, June 4, 2024

NVIDIA is at the forefront of technology transformation and there is an exponential lab support demand. We are growing in the DOCA team to provide a more robust and deeper hands-on support for our labs. In this position you will provide daily operation support to our R&D engineering activities in the lab.

What you'll be doing:

  • Provide lab support in the region

  • Perform as front-line lab liaison/ambassador with our internal DOCA developers.

  • Solicit lab demand and translate into professional concrete scope of work or the greater IT/Lab/Devops teams in NVIDIA.

  • Document and supervise all assets and solution design.

  • Develop and maintain work processes and procedures for lab support including asset management, improving utilization and more.

  • Support and expand lab monitoring applications, with a solid focus on CI/CD automation

  • Work closely with DevOps teams for collaborative enhancements in HW and SW tools

  • Physical racking and stacking of assets in the relevant region.

  • Analyze and resolve critical engineering issues, often under tight timeframe pressures; Off hours and on-call hours are to be encouraged.

What we need to see:

  • Bachelor's/Master’s degree in computer science or computer engineering or equivalent experience

  • 2+ years work experience as an IT, Lab Operator or DevOps Engineer in a global software development organization

  • Scripting skills, excellent problem-solving and critical thinking abilities

  • Good knowledge of Linux, bash, IT troubleshooting, Hardware and Software installations

  • Ability to self-manage, lead technically, be proactive, and communicate effectively.

Ways to stand out from the crowd:

  • Experience with lab tools and automation techniques

  • Meticulous in detail and strong in documentation, asset tracking, project management, and procedures workflow

  • Experience in Networking and DevOps

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative and autonomous, we want to hear from you!

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.