Administrative Assistant
DocuSign
Administrative Assistant
- Location
- AU-NS-Sydney
- Category
- Sales & Partnerships
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are seeking a dynamic and results-oriented Executive Assistant to provide high-quality administrative support to two Senior Directors within the APJ organisation: 1.Senior Director, Solutions Consulting, APJ and 2. Senior Director, Marketing, APJ. The role ensures the smooth running of administrative matters across the region through a dedicated one-on-one working relationship. You will serve as a liaison to the Executives and their teams, coordinating outreach, supporting external relations, and overseeing special projects. The ideal candidate enjoys working creatively in a fast-paced, entrepreneurial environment while exercising good judgment across diverse situations. This hands-on position requires strong communication skills, professionalism, and the ability to maintain a balance among multiple priorities with great attention to detail.
This is an individual contributor role reporting to the Senior Director, Solution Consulting - APJ.
Responsibility
Plan, set and manage the operating cadence of meetings for both executives
Proactive management of executive diaries, to-do lists including anticipating and managing issues to help manage executive workloads
Ensure briefing documents and presentations are well prepared in advance for all executive meetings
Ensure Executives are across upcoming meetings, agendas and support material, setting up briefing calls in advance to ensure the Executives are fully prepared prior to the meeting and has clear objectives
If travelling, ensuring all visas and travel arrangements and briefing documents are aligned and confirmed
Research, prioritise and follow-up on incoming issues and concerns addressed to the executives including confidential/sensitive issues and determine appropriate course of action, referral or response
Liaise and develop relationships with internal and external stakeholders across the APJ business with the right maturity, positivity, gravitas and influence
Project manage APJ strategic projects and priorities, ensuring these are on track
Produce high quality documents, presentations and announcements including presentations, corporate announcements (with DocuSign’s Comms team) and internal announcements
Expense and travel management
Manage onboarding of new AVPs and VPs
Organise APJ, Sales and Customer Success team meetings together with relevant internal webinars as required
Adhoc duties as directed by Management
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
8+ years of experience supporting Executives or Leaders within a high growth organization
Preferred
Bachelor's or associate degree
Experience working for a SaaS Software company
A seasoned, experienced professional with a full understanding of their Executives priorities and the ability to priorities holistically to fulfill leadership directives and to execute with an inclusive and global mindset
Experience managing complex calendar(s) across multiple time zones with the ability to successfully prioritise competing high-priority requests based on Executives’ needs
Experience in project management, particularly influencing and demonstrating effective stakeholder management across different regions and cultures
Strong awareness and proven experience working across Australian, Japanese and Asian cultures / regions
Ability to demonstrate Docusign values in everything that is carried out
Strong ability to build the brand of the executives and to create solid internal relationships and rapport particularly with the leadership team
Ability to foster positive working relationships at senior levels of Docusign in addition to building a network of EAs across customers and partners
Ability to apply strong business acumen in prioritising and communicating tasks to the Executive’s direct reports
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Forward looking thinker, who actively seeks opportunities and proposes solutions
Experience in tracking KPIs and monitoring progress against strategic initiatives
Proven written and verbal communication skills with high attention to detail
Ability to maintain confidentiality and practice discretion in everyday work
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.