ID 2025-28308

Location

BR-SP-Sao Paulo

Category

Sales & Partnerships

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are seeking a dynamic and people-driven Executive Assistant (EA) to join our Global Sales & Partners team. This permanent role will provide support to our Regional GVP. As a part of the Global Sales & Partners team EA team, you will play a pivotal role in keeping the organization running smoothly and efficiently, fostering team morale and cohesion. The ideal candidate has executive presence, is highly organized, personable, exhibits exceptional judgment, has a keen eye for detail, and a strategic mindset. As a partner to our Leaders, you will be responsible for a wide range of tasks that align with business objectives. This position requires constant communication, a high degree of business maturity, and strict confidentiality.

This position is an individual contributor role reporting to the Group Vice President, General Manager, LATAM.

Responsibility

• Act as the primary point of contact for G/VPs and Leaders

• Develop and maintain structured systems to optimize the G/VP’s time and activities

• Resolve internal and external scheduling conflicts proactively

• Provide support for team Town Hall meetings by sending reminders, deck creation, managing webinars, and facilitating Q&A sessions

• Manage a complex calendar that includes: scheduling meetings across various time zones, travel, conferences, earnings, presentations (off-site and internal), and group events

• Make comprehensive and end-to-end travel arrangements and process expense reports

• Serve as a creative problem solver, liaison, and facilitator in managing support responsibilities

• Draft, review, and edit correspondence, reports, and executive-level presentations with a high level of accuracy and attention to detail

• Collaborate with EAs to the leadership team and provide backup support as needed

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree

• 4+ years of relevant professional experience supporting a VP executive in a fast-paced and demanding corporate environment, preferably with a public technology or SaaS company

• Experience in working with highly confidential information

Preferred

• Demonstrated professionalism and discretion

• Comfortable with ambiguity and capable of independent decision-making

• Proactive and solution-oriented, consistently seeking opportunities to add value and assist the team

• Proven ability to respond to needs quickly and efficiently, prioritizing work with strong attention to detail

• Self-starter who can work with minimal supervision and anticipate the needs of leaders

• Ability to effectively communicate and collaborate with a diverse range of people and job functions, including at the senior executive and director level

• Excellent judgment in setting priorities and interacting with internal and external contacts

• Ability to perform effectively under pressure and meet tight deadlines

• Excellent interpersonal, verbal, and written communication skills

• Strong focus on customer service, a team-player mentality, and the ability to work collaboratively with business partners

• Proficient in modern productivity software, such as Google Suite (Google Docs, Sheets, Slides) and Docusign-provisioned AI-assisted applications

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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