Partner Program Manager, Sell Track
DocuSign
Partner Program Manager, Sell Track
- Location
- US-CA-San Francisco
- Category
- Hidden (29061)
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Partner Program Manager, Sell Track is responsible for designing, scaling, and optimizing global partner programs that support and grow DocuSign’s reseller and distributor ecosystems. This role focuses heavily on building high-impact program frameworks—including incentives, benefits, enablement, and performance structures—that drive partner activation, profitability, and sustained revenue growth.
Acting as a strategic connector between partner strategy and field execution, this individual works cross-functionally with product, sales, marketing, operations, finance, and enablement teams to deliver programs that solve partner needs and accelerate sell-through. The role leverages AI-driven insights, analytics, and automation to evolve incentive models, improve partner experience, and deliver measurable business value.
This is an individual contributor role reporting to Senior Director, Partner Programs and Success.
Responsibility
Own the strategy, design, and execution of the Sell Track, focused on partners who resell, distribute, and transact DocuSign offerings
Define the partner journey including lifecycle phases, competency requirements, incentives, and benefits—ensuring it aligns with reseller and distributor business models
Integrate AI-enabled insights to identify opportunities for growth, scale, and partner performance optimization
Build and maintain scalable global partner programs across the full partner lifecycle: recruitment, onboarding, enablement, incentives, benefits management, compliance, and performance tracking
Develop incentive structures (rebates, MDF, accelerators, and performance-based benefits) that drive reseller and distributor engagement and revenue outcomes
Embed AI-driven enablement, automation, and analytics as foundational elements of program delivery
Establish program governance models, KPIs, and scorecards to monitor partner performance and incentive ROI
Utilize analytics and AI forecasting to evaluate program health, partner profitability, and the effectiveness of incentives, making iterative improvements based on data-driven insights
Partner with operations and analytics teams to create scalable, automated partner workflows for incentives, deal management, and program compliance
Ensure partner programs are measurable, efficient, and tightly aligned to global GTM and revenue objectives
Collaborate with channel leaders, alliances teams, marketing, product, finance, legal, enablement, and operations to bring programs to market and ensure seamless execution
Lead cross-functional initiatives that enhance partner experience, streamline incentive operations, and reinforce partner value
Develop executive-level reports, dashboards, and presentations using AI-enhanced visualization tools to inform senior leadership and influence strategic decisions
Communicate program performance, partner outcomes, and incentive impact clearly and confidently
Define and optimize the end-to-end partner experience for resellers and distributors
Use AI-enabled personalization, improved partner portal functionality, and scalable digital engagement to enhance partner satisfaction and program adoption
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
12+ years of experience in reseller amp; distributor partner programs, channel strategy, or ecosystem management within technology or SaaS
Experience building and managing reseller and distributor-focused partner programs, including incentives, benefits, and performance frameworks
Experience using AI tools or automation to scale partner engagement, operations, or program analytics
Experience with reseller and distributor business models, sales motions, margin structures, and value creation levers
Ability to design and implement incentive programs aligned to business goals (rebates, MDF, accelerators, performance-based rewards)
Bachelor’s degree in Business, Marketing, or related field
Preferred
MBA
Strong analytical and financial modeling skills, including evaluating partner ROI and incentive effectiveness using AI-enhanced insight
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Demonstrated ability to influence and collaborate across functions, regions, and partner segments
Exceptional communication, program management, and stakeholder engagement skills
Familiarity with AI-powered partner management platforms, analytics solutions, and partner enablement systems
Experience launching, scaling, and managing global SaaS reseller/distributor programs
Ability to thrive in a fast-paced, evolving, and matrixed environment
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $157,500.00 - $254,350.00 base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.