Account Executive, SMB

DocuSign

DocuSign

Sales & Business Development
North Sydney NSW 2060, Australia
Posted on Nov 5, 2025

Account Executive, SMB

ID 2025-28128
Location
AU-NS-Sydney
Category
Field Sales
Position Type
Regular

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

To further our momentum, we’re looking for a Small-Medium Business (SMB) Account Executive to join our high performance team in our journey to help everyone do business faster – and better. The Account Executive’s role is to bring Docusign to businesses and organisations by quarterbacking deals from start to finish. The ideal candidate will be curious by nature, is a relentless hunter, driving to win new business and has a strong track record of exceeding quota. If you are passionate about selling and seeking a high-paced, energetic and collaborative environment in which to advance your career, joining our team is an opportunity you can’t afford to pass up.

This position is an individual contributor role reporting to the Manager, Commercial Sales SMB.

Responsibility

  • Achieve and exceed monthly/quarterly sales quotas
  • Manage sales pipeline and forecast accurately and proactively
  • Drive new business by prospecting and identifying opportunities within an assigned market or territory
  • Sell additional products and services into existing accounts
  • Develop and deliver customized sales presentations and product demonstrations
  • Craft and negotiate proposals and contracts
  • Collaborate with internal teams, including Sales Development Representatives (SDRs), Solution Engineers, and Account Managers, to drive adoption and usage
  • Understand customer needs and align Docusign's solutions to solve business challenges

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

  • Proven sales experience in a quota-carrying role, ideally in B2B SaaS and technology
  • Experience with managing complex sales cycles and closing deals
  • Proficiency with CRM tools (e.g., Salesforce) and Google Suite


Preferred

  • Strong prospecting and pipeline management skills
  • Ability to work effectively in a fast-paced, dynamic environment
  • Strong business acumen and the ability to manage multiple concurrent client relationships
  • Willingness to travel as needed

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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