Enablement Consultant
DocuSign
Enablement Consultant
- Location
- BR-SP-Sao Paulo
- Category
- Business Operations
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As an Enablement Consultant, you’ll be responsible for developing and delivering engaging learning experiences that drive performance improvement and execution capabilities across our Global Sales Development organization in São Paulo, Mexico City, and North America. Your training will focus on a broad range of skills, topics, and behaviors needed to support the readiness and effectiveness of sales development representatives.
The ideal candidate has extensive experience building instructor-led training and eLearning for sales teams and delivering high-impact training in English, Portuguese, and Spanish. They have business and sales acumen, learning design expertise, and experience with eLearning tools.
This position is an individual contributor role that reports to Manager, Global xDR Performance Partners.
Responsibilities
Develop and deliver training programs for Sales Development teams (SDRs, MDRs, PDRs) in English, Portuguese, and Spanish, focusing on product knowledge, sales strategies and skills, and effective use of sales tools
Train and enable teams primarily in Latin America, with flexibility to accommodate overlapping time zones for North America
Prototype, translate, and improve learning materials, presentations, and training modules to align with sales objectives and Docusign’s go-to-market strategy in the LATAM region
Deliver and continue to enhance onboarding programs for Sales Development new hires, ensuring they are equipped with the knowledge, skills and tools needed to succeed
Conduct both virtual and in-person training sessions, adapting delivery style to suit different learning environments and languages
Evaluate and assess instruction and impact, using performance data to inform decision-making and drive continuous improvement
Work closely with field leadership, product, enablement, and marketing teams to ensure that training is aligned with the latest product updates and company goals
Use a learning management system (LMS) and/or content management system (CMS) platform
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Bachelor’s or advanced degree in a business-related or technical-related field, or equivalent experience
- 5+ years of experience in Sales Enablement and/or Instructional Design within a business environment with an emphasis on technology
- Knowledge of own function, including functional principles, core practices, policies, procedures, methodologies and tools; and knows how to apply this knowledge to complete assigned work
- Understanding of sales methodologies including Sales, Pre-Sales, Customer Success, and Partner processes
Preferred
- Strong communication and collaborator management skills
- Strong interpersonal and time management skills
- Experience using LMS or CMS platforms and eLearning authoring tools
- Strong analytical and problem-solving skills
- Experience in analyzing and reporting on learning data via Google Sheets/Excel
- Experience in a sales role
- Proficient in commonly used sales tools
- Receptive to change
- Flexible
- Seeks and embraces improved approaches and processes
- Passionate about achieving goals and accountable for actions and outcomes; meets commitments and strives for excellence
- Lead project timelines, deliverables, and communications to ensure successful learning outcomes
- Growth mindset and strong bias for action: open to feedback and always seeks to learn
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.