ID 2024-25364

Location

US-Remote

Category

Program Management

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Program Management Director for New Revenue, your mission is to accelerate Docusign’s revenue growth by bringing new revenue streams to life.

The New Revenue team is spearheading innovations that expand Docusign’s reach to every business and individual on the planet. This team goes far beyond optimization - it’s about creating entirely new growth levers, customer experiences, and offerings that push the boundaries of what Docusign can do, and who we do it for.

You will be responsible for overall program management and operations of the New Revenue team. As this is a brand-new team at Docusign, you will get an opportunity to define an operating model from scratch. This will involve translating strategic initiatives into action plans, and ensuring successful delivery of new programs. You will define our ways of working including our team’s business rhythms, our operational processes, and collaboration with teams and executives. Your success will be based on the level of impact and velocity the team has on revenue growth. This is a high impact role on a fast-paced team that will have broad reach across Docusign and high visibility all the way up to executive leadership.

This position is an individual contributor role reporting to the Sr. Director, Growth.

Responsibility

• Ensure that all revenue programs are being delivered on time and on budget

• Supervise day-to-day operations, manage project timelines, and ensure alignment across cross-functional teams

• Cultivate collaboration between distributed teams and ensure alignment with the overall strategic goals, process and tools

• Build and maintain strong relationships with internal and external stakeholders, securing consensus and resources for key initiatives

• Lead and drive key initiatives, from conceptualization through pilot programs to full-scale implementation

• Leverage data and analytics to inform decision-making and optimize project outcomes

• Anticipate potential risks, develop mitigation strategies, and ensure successful delivery of initiatives

• Communicate effectively to both senior leadership and broader organization about team strategy, progress, and results

• Be responsible for the allocation of resources, including budgeting and staffing for various initiatives, and ensure that resources are used efficiently and align with strategic priorities

• Work with the Sr. Director, Growth on talent management, leadership development, and succession planning, and help to shape, codify, and reinforce the team culture in line with the organization’s values and goals

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor’s Degree or equivalent experience
• 12+ experience in program management, ideally within a fast-paced, innovative environment
• 6+ years of experience translating strategic vision into executable plans and ensuring alignment across teams
• 5+ years preparing and briefing communication to senior leadership and influencing partners
• Experience leading complex projects with multiple stakeholders, ensuring alignment, and getting results
• Experience working on an agile scrum team and use of Jira

Preferred

• Excellent written and verbal communication skills
• Strong analytical skills, with the ability to use data to advise strategic decisions and measure success
• Experience working on highly technical programs and understanding system architecture
• Ability to understand the underlying technical system architecture of your domain (e.g., e-commerce, web, payments)
• Prior direct management experience

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800.00 - $245,150.00 base salary

Illinois and Colorado: $145,800.00 - $205,950.00 base salary

Washington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary

Washington DC: $151,800.00 - $214,350.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.

Share on your newsfeed