ID 2024-25331

Location

US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle

Category

Digital Technology Services

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Trust and Security organization is looking for a passionate, self-driven product manager that will help to enhance and enable Docusign to expand and protect the brand by maturing a global portfolio of information security services, tools and product capabilities. As a member of the team you will be responsible for helping to innovate and implement product initiatives from an ideation to release for key areas such as Security in the SDLC and Security insights, metrics and reporting. As a product manager you will be responsible for defining roadmaps, connecting with internal and external customers, and delivering on our brand trust to our customers. The position focuses mainly on internal product management of our security products and services.

This position is an individual contributor role reporting to the Vice President, Security Assurance.

Responsibility

• Champion user-centric design principles, ensuring the user experience of our security technology is intuitive, seamless, and aligns with internal and external customer expectations
• Lead the development lifecycle from ideation to execution, working closely with cross-functional teams to deliver high-quality technology solutions
• Evaluate, select, and implement new tools and technologies to enhance efficiency and effectiveness
• Ensure seamless integration and collaboration between different platforms and systems with a focus on composable architecture and using iPaaS solutions to extend the capabilities of existing products
• Act as a subject matter expert, providing guidance and support to team members and stakeholders
• Use data analytics to measure marketing performance, track key metrics, and generate insightful reports
• Develop and execute a comprehensive product strategy for our security tech stack around key Internal Customer experiences, aligning with the company's overall business objectives and market demands
• Manage the roadmap prioritizing features and enhancements based on business impact, internal customer feedback, and strategic direction, ensuring our security products and services remain innovative and competitive

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Cyber Security background and experience
• 8+ years experience as a Product manager
• Experience designing and delivering internet-scale, enterprise-wide information security technology products and capabilities
• Proven experience managing a portfolio of technology tools, preferably with composable architecture, including security Automation Platforms, and Data and Business Insights

Preferred

• Experience working in cyber/tech startups
• Demonstrated successful track record in defining product roadmaps
• Excellent communication and presentation skills, written and verbal
• Innovative, entrepreneurial, ability to multitask
• Ability to push ideas and influence decision making in a collaborative manner
• Highly motivated, goal driven, can-do approach, curious and open minded
• Development or data experience
• Strong analytical skills and proficiency in data analysis tools and reporting / BI platforms
• Ability to collaborate effectively with diverse teams
• Results-driven mindset with a focus on continuous improvement and innovation

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900.00 - $216,975.00 base salary

Illinois and Colorado: $129,000.00 - $182,250.00 base salary

Washington and New York (including NYC metro area): $X/hour - $129,000.00 - $190,550.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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