ID 2024-25285

Location

US-CA-San Francisco

Category

Digital Technology Services

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Senior Data Analyst, you are highly curious about data and passionate about storytelling. You have a proven track record of supporting business-critical data and reporting at large SaaS companies. You are comfortable presenting analytics-based insights to diverse audiences, and you tailor your message based on the technical capability of your end users. You will find opportunities to streamline data analysis, implement new technologies and improve the experience of our internal partners.

You will directly support top-line business metrics driving growth and retention across Docusign. You’ll focus on improving quality, driving adoption with internal teams and delivering core analysis to influence business decisions specifically within Finance, collaborating with them to understand their data needs. You build out the data story that helps our executives to understand the opportunities and accelerate decisions. In this role, you will also lead and mentor junior analysts, providing guidance and support in data analysis techniques, best practices, and tools.

This position is an individual contributor role reporting to the Principal Product Manager.

Responsibility

• Collect, clean, and analyze large datasets using SQL, Excel, and Python to identify trends, patterns, and influence product design
• Collaborate with cross-functional teams to track and analyze key performance indicators for Finance
• Provide data-driven support for end-user issues and enhancement requests
• Apply data models, statistical methods and tools to analyze data and derive meaningful insights
• Present data-driven insights, reports, and recommendations to senior management, effectively communicating complex findings in a clear and concise manner
• Stay up-to-date with the latest industry trends, tools, and techniques in data analysis

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in a quantitative field such as Data Science, Statistics, Mathematics, or a related field
• 8+ years of experience as a Data Analyst, preferably in Finance
• Strong knowledge of Bookings, Revenue, ACV and other key finance metrics
• Demonstrable experience navigating Tableau, Salesforce and Snowflake
• Solid experience with SQL and experience working with large data sets

Preferred

• Strong analytical approach and a passion for extracting significant insights
• Knowledge in subscription business model
• Experience with ML modeling and forecasting
• Experience in Oracle ERP or CRM platforms

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900.00 - $216,975.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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