Business Strategy Data Analyst
DocuSign
Business Strategy Data Analyst
- Location
- BR-SP-Sao Paulo
- Category
- Business Operations
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Incubation Strategy is a growing team focused on providing data-driven, recommendations and insights to Docusign’s executive leadership team to drive the company’s strategic priorities. We work with stakeholders across Sales, Customer Success, Operations, Product, and Engineering to understand our internal data, test hypotheses, develop pilot programs, and implement meaningful organizational changes. This is a broad mandate that requires flexibility, creativity, and navigating ambiguity, but also provides opportunity for huge impact and scope.
As a Program Incubation Analyst, you will dive deep into understanding both the nitty gritty details of the data and provide rigorous analysis to answer key strategic business questions for our leadership stakeholders. You must be comfortable pulling data together from disparate sources with SQL and then building models and analytical frameworks for reporting and understanding that data in Google Sheets and/or Excel.
This is an individual contributor role reporting to the Director, Sales Compensation Strategy.
Responsibility
- Use SQL, Excel, and Google Sheets to extract, transform, and analyze data for operational insights and reporting purposes
- Collaborate with teams across the organization to understand business needs and translate them into actionable data-driven solutions
- Seek opportunities for process improvement through quantitative analysis and provide recommendations based on insights
- Handle ad hoc data requests and projects to support various operational initiatives
- Contribute to enhancing data analysis capabilities within the organization through continuous learning and skill development
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 2+ years of experience in a data analysis role or similar capacity
- Bachelor's degree in Business, Economics, Statistics, Computer Science, or a related field, or equivalent experience
- Experience with SQL for querying databases, including common table expressions, case statements, complex joins and unions, aggregate functions, and window functions
- Experience in Excel and/or Google Sheets for data analysis, modeling, and reporting, including knowledge of filters, pivot tables, and complex if statements
Preferred
- Strong attention to detail and an analytical mindset with a problem-solving orientation.
- Excellent communication skills, both verbal and written, with the ability to collaborate across teams
- Ability to interpret data and present insights optimally to stakeholders
- Adaptability and a proactive approach to learning new tools and techniques
- Comfortable working independently and navigating ambiguous situations
- Team player who thrives in a collaborative environment and is accountable for their work
- Familiarity with Salesforce, B2B tech go-to-market sales strategy, and common SaaS metrics is a plus
- Knowledge of additional data analysis tools and languages (e.g., Python, Tableau) is a plus
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.