ID 2024-24931

Location

US-Remote

Category

People & Workplace Experience

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The People Analytics Consultant is a dynamic role where you will be responsible for completing complex analytics projects and advising assigned stakeholder groups by leveraging our tools, data, and additional external research. You will develop relationships within your assigned stakeholder groups to understand their business challenges and respond through various analytics products (e.g., data storytelling briefings, reports, and dashboards). You will develop actionable recommendations and support your partners through implementation of these recommendations. You will be highly data-driven, consultative, technically astute, a solid communicator, intellectually curious, a fast learner, and able to move quickly while keeping focused on multiple high impact projects with limited direction and supervision.

This is an individual contributor role reporting to the Senior Director, People Analytics.

Responsibility

• Collaborate with assigned partners to scope analytics needs for projects
• Partner with various system and operations teams to obtain data required for analysis
• Develop data storytelling briefings, reports, and dashboards through tools such as Visier, Glint, Tableau, and Google Slides
• Conduct external best practices and other research to enhance data storytelling
• Foster a culture of analytics self service by building scalable analytics products and enabling assigned customers through change management techniques (i.e., communications and training)
• Monitor partner areas proactively to bring issues forward and recommend additional analysis opportunities
• Serve as the analytics subject matter expert for assigned stakeholder areas staying current on business operations and strategy
• Leverage both descriptive and inferential statistics techniques to support each analytics project to increase impact
• Maintain high levels of customer satisfaction from assigned stakeholders

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• People Analytics Professional with minimum of 5 years of related experience with a Bachelor’s degree; or 3 years related experience with a Master’s degree; or equivalent experience
• Knowledge of People/HR topics such as talent acquisition, talent development, workforce planning, and learning and development
• Experience in Excel and/or Google Sheets (including pivot tables and formulas)
• Knowledge of inferential statistics techniques (e.g., correlation, regression, decision trees) and how each technique can be applied to various stakeholder challenges to leverage partnerships with appropriate internal experts to run the analysis
• Experience with quantitative and qualitative research methods

Preferred

• Degree with quantitative focus (e.g. Mathematics, Statistics, Industrial/Organizational Psychology, Engineering) and/or in Human Resources
• Ability to analyze data across multiple sources and distill insights to provide stakeholders a meaningful story that drives strategy, action, and decision-making
• Ability to work autonomously and proven experience leading complex and cross-functional initiatives, processes, or projects
• Strong interpersonal skills and collaborative work-style with the ability to build relationships with all levels of collaborators to drive organizational change
• Tech savvy with an ability to quickly learn new tools
• People Analytics experience in a high-growth or tech environment
• Specific experience with Visier, Glint, Tableau, and Google Business Suite

Based on applicable legislation, the below details pay ranges in the following locations:

California: $114,200 - $177,100 base salary

Illinois and Colorado: $109,600 - $150,625 base salary

Washington and New York (including NYC metro area): $109,600 - $156,950 base salary

Washington DC: $114,200 - $156,950 base salary

This role is also eligible for bonus and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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