ID 2024-25012

Location

US-CA-San Francisco

Category

IT Operations

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Our Product Engineering team builds and operates complex solutions for global business challenges that cross cultures and legal jurisdictions and impacts millions of people and businesses every day. We hire people with a broad set of skills who want to work on creating never-been-done-before solutions at scale while ensuring extraordinary reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position is an individual contributor role reporting to the Senior Director of Enterprise Applications.

Responsibility

• Design and develop architecture that allows multiple systems to work together seamlessly using AWS and iPaaS (e.g., MuleSoft, Oracle Integration Cloud)
• Define a reusable and loosely coupled architecture using deep understanding of Microservice Architecture/Service Oriented Architecture
• Analyze existing systems and recommend architecture to improve efficiency and functionality
• Create design patterns using AWS service (e.g., SQS, SNS, Redis) in combination with iPaaS (e.g., MuleSoft, Oracle Integration Cloud)
• Improve the performance of the APIs in terms of response time, reliability, and resource usage
• Troubleshoot complex production issues with APIs, identify the source of the issue, and work with the appropriate team to get the issue fixed
• Be actively involved with the design and strategies of integration architecture and “best practice” patterns
• Construct integration features and functions with minimal supervision
• Stay up-to-date with emerging integration technologies and methodologies
• Work with various teams to ensure proper implementation of integration solutions

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor’s Degree in Computer Science or equivalent experience
• 12+ years of relevant experience
• 8+ years of experience with iPaaS implementation like MuleSoft, OIC or AWS
• Professional Cloud certification (e.g., AWS, OCI)
• 8+ years of experience with RESTful Web Services APIs, XML, and JSON
• 8+ years of experience with any Object oriented Programming Languages (Java, C#, Python)
• Experience in data architecture, design, and data modeling, integration architecture and the design pattern

Preferred

• Working knowledge of AWS services
• AWS Solution Architect Professional Certification
• Working knowledge of or certification in iPaaS
• Experience with Agile and BDD/TDD development cycles
• Experience working in a “Zero Trust” Regulatory, compliance environment
• Experience with SaaS Applications (e.g., Salesforce, Oracle ERP, Zuora, Workday, Snowflake)
• Familiarity with Data Integration patterns (e.g., Microservices, Pub/Sub, Batch, Streaming)
• Familiarity with CI/CD DevOps Lifecycle, including Telemetry like Datadog
• Strong teammate but also able to work independently with minimal supervision
• Ability to multi-task and scale quickly in a fast-paced environment

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800 - $245,150 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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