ID 2024-24990

Location

US-CA-San Francisco | US-IL-Chicago | US-WA-Seattle

Category

Product Management

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Senior Product Manager for the Navigator Product team, you will influence the vision, strategy, and roadmap for Docusign’s AI-powered agreement repository, a key component of Docusign’s Intelligent Agreement Management platform. You will be an expert in customer problems and end-to-end user journeys around managing agreements and create a roadmap aligned to both. You will expand Navigator use cases to drive adoption and add new value for the enterprise customer segment, while working closely with other Product Managers, UX, Engineering, and Product Marketing as you define requirements for new features and bring them to market.

This position is an individual contributor role reporting to the Senior Director of Product Management.

Responsibility

• Build strategy and roadmap that supports the goals of Docusign Navigator and Intelligent Agreement Management
• Collect customer feedback and partner with Research team to identify and validate customer problems around managing agreements
• Define and effectively communicate product goals and requirements, and work cross-functionally with Design and Engineering to implement solutions
• Analyze cost/benefit tradeoffs and facilitate discussions to reach partner consensus
• Define critical metrics, implement tracking mechanisms, and measure feature success post-launch
• Partner closely with Marketing and Sales teams on go-to-market plans for a successful feature launch
• Present product strategy to teams and executive leaders to get feedback and agreement
• Influence effectively without authority in and outside of the Product team

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of related work experience
• Experience directly engaging with and/or managing contracts throughout their lifecycle, from creation and negotiation to execution and analysis
• Experience with and thorough understanding of contract structures and methods for organizing them
• Experience working cross-functionally with Product Management, Design, Engineering, Operations, Program Management, Marketing, Sales and Customer Support

Preferred

• Analytical and problem-solving skills, with an ability to align strategy, customer need, research, data and industry trends
• Excellent written communication skills including authoring effective product requirement documents
• Excellent communicator able to convey complex concepts to both technical and non-technical audiences to create shared understanding, resolve conflict, and obtain actionable consensus
• Experience reviewing business and performance insights to make data-driven decisions

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900 - $216,975 base salary

Illinois and Colorado: $129,000 - $182,250 base salary

Washington and New York (including NYC metro area): $129,000 - $190,550 base salary

Washington DC: $134,900 - $190,550 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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