ID 2024-24988

Location

US-Remote

Category

People & Workplace Experience

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are searching for a Director, People Technology & Operations to own and implement systems, tools & programs that scale and grow the employee experience. We are seeking someone to join our team with an innovative and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. Working in a matrixed environment with HRIS, and leading the People Operations & Data Mgmt teams, this role will be responsible for business ownership of Workday, and its integrations with our ATS, Analytics Tools, Engagement and Development software and Payroll system, as well as be a thought leader for the systems and technology roadmap for the People team.

This position is people manager role reporting to VP, People Planning, Operations & Analytics.

Responsibility

• Serve as an integral member of the Global People Team to design and implement People Technology & Operations programs impacting the organization as a whole
• Identify opportunities to improve People programs and services by guiding the evolution and selection of the People Teams HR technologies, leveraging existing technology and implementing process improvements
• Ensure the People team leads the way on using our own Docusign product to manage our agreements with candidates and our employees
• Work cross-functionally with HRIS, People Team COEs, Legal, Payroll, and other teams to ensure one aligned, comprehensive, business-centric, and legally compliant approach to our technology solutions and processes, that ensures we support desired business outcomes and scale as we continue to grow
• Work with IT Enterprise Applications centralized HRIS team to design, develop, implement and continuously support Workday configuration, upgrades, and business initiatives to enable Docusign's People and Strategy
• Lead HR Operations and Data Management teams, ensuring systems and workflows are anchored on creating the most effective, consistent, and constantly improving experience for our employees, regardless of the support channel (AI, self-serve, and live support.)
• Ensure processes and ways of working deliver high quality zero defect data in our systems of record and that our approach supports the workforce and is compliant with legal, tax, and local employment regulations

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years previous experience in the People Technology & Operations function with 8+ years leading the team and managing the function
• Passion for technology and people and where/how they intersect
• Experience with Workday

Preferred

• Strong people management and coaching skills
• High level of integrity and ability to use good judgment
• Excellent cross functional collaboration skills
• Comfortable in a dynamic environment
• Experience with Docusign, iCIMS, Visier, ADP
• Experience implementing AI technologies to leverage and support People team functions and practices

Based on applicable legislation, the below details pay ranges in the following locations:

California: $171,500 - $277,025 base salary

Illinois and Colorado: $164,800 - $232,750 base salary

Washington and New York (including NYC metro area): $164,800 - $242,225 base salary

Washington DC: $171,500 - $242,225 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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