ID 2024-24397

Location

US-CA-San Francisco | US-WA-Seattle

Category

IT Operations

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Join us at Docusign as our Lead Engineer in Marketing Technology, where you will spearhead the development and execution of our advanced marketing platforms. This crucial role blends deep technical expertise with strategic oversight, enhancing our capabilities in delivering personalized marketing experiences across multiple channels. Your leadership will drive innovation, optimize engagement, and significantly impact our marketing performance.

This position is an individual contributor role reporting to the Director, Marketing Technology.

Responsibility

• Craft and implement a robust technical strategy for our marketing technology systems, ensuring they align with our business objectives and adapt to changing market conditions
• Oversee a team of engineers and developers, guiding the design, development, and deployment of scalable and efficient solutions that meet both current and future marketing needs
• Design and refine the architecture of our marketing technology stack, emphasizing scalability, reliability, and security to handle increasing volumes of data and complex integrations
• Ensure the continuous operational efficiency of our marketing platforms, focusing on system availability, performance, and the integration of best-in-class tools and practices
• Work closely with Marketing, Sales, and Product teams to understand their needs and translate these into innovative technical solutions that drive significant business value
• Mentor and support the professional development of team members, promoting a culture of excellence, innovation, and continuous improvement
• Explore and integrate innovative technologies and methodologies proactively to keep Docusign at the forefront of marketing technology

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 12+ years of experience in software engineering, with expertise in marketing technology systems within a dynamic industry setting
• Experience in managing data storage solutions and distributed computing environments, including technologies like Hive, Spark, and various NOSQL databases (e.g., Postgres, MongoDB, CosmosDB)
• Experience in design and implementation of microservices and containerization technologies (e.g., Docker, Kubernetes) for deploying microservices
• Experience in programming languages commonly used in backend development (e.g., Python, Java, Node.js)

Preferred

• Master’s degree in Computer Science, Engineering, or a related field
• Demonstrated leadership ability in steering cross-functional technology teams through complex project landscapes
• Strong analytical and problem-solving skills, with a proven track record of crafting and implementing effective technical solutions
• Advanced skills in designing and deploying scalable, high-performance distributed systems
• Skilled in programming with Java or Python, and a solid grasp of software development principles and practices
• Experience in using data-centric technologies to enhance marketing personalization and effectiveness
• Knowledgeable in applying agile methodologies, leading teams in rapid development cycles to evolve and refine technology solutions continuously
• Comprehensive understanding of data governance practices, including frameworks and policies related to data classification, lineage, quality, privacy, and retention
• Outstanding communication abilities, capable of effectively collaborating and negotiating with partners at all organizational levels
• A history of initiating and driving technical innovations that enhance system robustness and operational efficiency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800 - $245,150 base salary

Washington and New York (including NYC metro area): $145,800 - $214,350 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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