Salesforce Delivery Lead
Criteo
What You'll Do:
Criteo Internal IT is looking for an Agile Squad Team Lead to manage and grow Salesforce delivery teams based in India.
This role is primarily focused on people leadership, team development, and partner management, within a global Agile organization led from France.
You will be accountable for building strong, autonomous & self organized teams, ensuring the right staffing and skills are in place, and acting as a key point of contact between India-based teams, external partners, and the global product organization.
People Management & Team Leadership
• Lead, coach, and support Salesforce engineers and QA profiles within Agile squads
• Own career management activities: onboarding, performance feedback, development plans, and skill progression
• Foster a collaborative, inclusive, and high-performance team culture
• Ensure team engagement, stability, and retention in a competitive local market
Staffing & Sourcing
• Contribute actively to sourcing and hiring of new team members in collaboration with HR and the IIT Director
• Participate in interviews and assess both technical potential and behavioral fit
• Support workforce planning and anticipate staffing needs in line with roadmap evolution
Partner & Offshore Management
• Act as the primary point of contact for offshore delivery partners in India and Poland
• Ensure clear expectations, roles, and ways of working with partners
• Drive assertive communication and escalation when quality, staffing, or engagement issues arise
• Contribute to continuous improvement of the partner model
Collaboration in a Global Agile Organization
• Work closely with Product Owners, Scrum Masters, and • Tech Leads based in France
• Ensure alignment on ways of working, team organization, and Agile standards
• Provide regular visibility on team health, staffing, and people-related risks
Who You Are:
You are a hands-on, people-oriented leader who enjoys growing and enabling engineering teams
You are comfortable operating with a high level of autonomy and ownership
You demonstrate assertiveness and professionalism when interacting with external partners
You are pragmatic, structured, and solution-oriented
You thrive in international environments and cross-cultural collaboration
And last but not least, you enjoy building strong teams and seeing people succeed
Experience:
8–12 years of experience in IT environments, with demonstrated people management responsibilities
Proven experience managing engineers and/or QA profiles in Agile team setups
Experience working with offshore or external delivery partners is a strong plus
Prior exposure to Salesforce platforms is highly valued (technical depth not mandatory)
Skills & Background
Strong understanding of Agile ways of working (Scrum, Kanban, squad-based organizations)
Solid experience in managing IT careers and team development
Excellent communication skills in an international, English-speaking environment
Ability to work independently with limited day-to-day supervision
Experience in global organizations or captive centers is a strong advantage
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.