Sales Engineer (Technical Solutions), Korea
Criteo
What You'll Do:
As part of the South Korea Technical Solutions team, you will play a critical role in helping new customers successfully adopt Criteo. You will focus exclusively on onboarding new business—from signed contract to technical go-live—while existing customers are supported by our Technical Solution Engineers.
Your mission is to assess each client’s technical environment, define the optimal integration path, and guide them through a smooth and timely onboarding. You will collaborate closely with Sales during the prospecting and commitment stages, ensuring a seamless handover into integration and activation.
Own and manage the onboarding process for all new customers, from commitment to product activation.
Plan the integration strategy to minimize onboarding duration while maintaining high implementation quality.
Serve as the client’s primary technical point of contact during onboarding.
Motivate clients to progress autonomously by providing clear documentation, timelines, and expectations.
Test and validate the client’s implementation, offering actionable feedback to engineering teams on the client side.
Work closely with Technical Solution Engineers to escalate custom or complex technical issues and follow through to resolution.
Work closely with agencies, providing technical guidance and coordination to ensure seamless integration
Partner with Sales to support technical validation during pre-sales and ensure a smooth transition into onboarding.
Develop a strong understanding of each client's industry and business model, translating business requirements into technical solutions that support a smooth onboarding process.
Who You Are:
Fluent in Korean and English, written and spoken.
Passionate about solving problems and driving customer success.
Strong communicator with excellent active listening skills.
Understanding of basic client/server concepts and web technologies.
Experience with JavaScript, HTML, SQL or other programming languages is a plus.
Knowledge of Android/iOS environments is advantageous.
Experience in B2B technical support, onboarding, or implementation preferred.
Highly proactive, organized, and able to drive customers and internal teams toward clear next steps.
Curious, self-driven, and eager to continuously learn in areas such as web/app integrations, Ecommerce Platforms (ECP), and Mobile Measurement Partners (MMP).
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.