What You'll Do:

The Ad Operations team is responsible for setting up and managing marketing campaign configurations to ensure streamlined execution of our advertiser and publisher ad delivery. As an Ad Ops Specialist in our Gurgaon office, you will get requests cascaded from the Operations teams who transform business needs into technical configurations.

As the expert of Criteo's internal tools, you will leverage checklists to ensure that nothing is forgotten and will strive for zero errors; you will also be able to implement your own process improvement ideas. With exposure to cross-functional teams (Technical Solutions, Creative Services, and Sales), your experience and success in this role will set you up for future career mobility opportunities within Criteo.

• Setup a wide variety of display or mobile campaigns according to client’s goal including campaign creation, budget setup, banner creation, tracking testing.

• Perform pre-launch checks for Criteo campaigns and escalate any issues to commercial or technical team

• Follow changes and updates to product or processes and quickly adapt to them

• Demonstrate strong expertise and knowledge of AdOps practices across the different regions

• Proactively pull requests for completion from the team queue according to priority and in a timely manner

• Work closely with AdOps peers supporting the same Region to ensure requests are actioned within SLAs and according to internal process and guidelines

• Maintain and update workflow checklists to ensure optimal configuration and setup

• Anticipate and identify issues with campaigns and ad-creative

• Discover opportunities for increased automation and operational efficiency and contribute to improve platform functionality

• Work in different rotational shifts as you will support APAC, AU, EMEA & US regions; night shifts are required to support EMEA & US regions. Also open to working on the weekends

This role is based at Gurugram, India

Shift Timings 12:30pm - 9:30pm IST

Who You Are:

• Proven experience of working in an ad operations environment.

• Someone with 2+ years of exp.

• Experience with queue management and following the SLA.

• Experience working in a global context, with remote stakeholders operating in different time zones and regions

• Able to work independently as well as part of a team

• Strong communication and interpersonal skills

• Process driven, extremely precise and organized

• Flexible and able to adapt to fast-changing environments

• Problem solver with good analytical skills

• Fluent in English

• Available to work in EMEA and AMER shift.

• Experience of working directly with 3rd Party rich media vendors such as DoubleClick, Sizmek and Flashtalking is a plus

• Basic knowledge of HTML, Flash and JavaScript

• Understanding of current digital advertising offerings and products

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.