Workplace Experience Receptionist
Braze
This job is no longer accepting applications
See open jobs at Braze.See open jobs similar to "Workplace Experience Receptionist" Omega Venture Partners.At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT TO EXPECT
We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our Sydney office. This individual will collaborate with local Braze team members in supporting the ongoing development of our global workplace initiatives. Workplace Experience is an essential part of this role and will make up for 70% of the daily activities. This role sits on the People Team and will report to the Workplace Experience Site Lead. We will also require this person to be in the office 5 days a week
Braze is a fast-paced and rapidly growing company that is looking for a self-starter who is able to exercise good judgment, take fast and proactive initiative, and think objectively to continuously improve our employee experience. This role will have a consistent pulse on the needs of our employees in Sydney and be comfortable changing course as global conditions and working environments evolve.
WHAT YOU’LL DO
- Act as the primary point of contact for all reception needs
- Meeting and greeting visitors, ensuring they are dealt with in a professional and welcoming manner, ensuring whoever they are here to see are notified quickly
- Maintain a tidy and well-organized reception area
- Provide best-in-class customer service to all Braze employees, clients, partners, vendors, and visitors when they enter a Braze office
- Monitor and respond to office access and guest registration tickets, maintaining a customer service mindset to ensure world-class support for Braze employees
- Assist workplace site lead with all physical badge requests
- Balance priorities to ensure urgent needs are being met and all tasks are being completed in a timely manner
- Support various workplace office requests and questions
- Serve as the secondary point of contact for the building team, providing seamless coordination between building personnel and Braze office access
- Support onsite events with office access, check-in, registration, etc. and work with local experience teams to assist in event execution and completion
- Support workplace site lead with other ad-hoc tasks as required including but not limited to PTO coverage, operational needs, etc.
WHO YOU ARE
- 1-2 years of experience in a reception role; experience in customer service a plus
- Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team
- Passion for best-in-class workplace experience and customer service
- A strong communicator with excellent grammatical skills
- A sharp eye for detail and a sense of office pride
- Data-driven with a mindset of continual improvement
- Proactive and self-motivated with the ability to set your own priorities
- A creative problem-solver, bringing innovative ideas and solutions to the table
- An awesome can-do attitude - no task is too big or too small
- Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds
- Familiar with Mac computers and GSuite
WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
This job is no longer accepting applications
See open jobs at Braze.See open jobs similar to "Workplace Experience Receptionist" Omega Venture Partners.