Salesforce Innovation Center Analyst



IT, Sales & Business Development
New York, NY, USA
Posted on Friday, June 7, 2024

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Leaders from the world’s most respected brands trust Salesforce to solve today’s digital imperative and uncover tomorrow’s potential. The Salesforce Innovation Center (SIC) brings our top executives and experts together with C-suite customers to partner on the path ahead. We design strategic, customer-centric discussions that reimagine what’s possible, inspire change, and enable companies to work smarter, collaborate better, and build deeper relationships.

Role Description:

The Salesforce Innovation Center (SIC) is looking for an Analyst to join the team. This is a unique opportunity to be part of a team in the #1 Salesforce Market. This person will be responsible for experiential and agenda components that will help bring the customer’s meeting goals and vision to life. This role requires someone who identifies as a self starter and can take on tasks and projects with minimal direction. This person should be comfortable time-managing their day to meet deliverable deadlines. In this role you will work cross-functionally with other SIC team members and other internal Salesforce teams.


  • Align with SIC partners and sales team to gain deeper understanding of meeting objectives/goals

  • Translate goals of the meeting into a compelling invitation for our internal discussion leaders and executives

  • Identify & secure Salesforce executives that will deliver the most engaging conversation. Lead prep efforts (for VP and below) that guarantee their discussion is personalized and relevant to the customer audience.

  • Source and schedule all internal discussion leaders/executives for each meeting and resolve scheduling conflicts

  • Input meeting data into Salesforce. This includes all discussion leaders and agenda topics that were discussed in the engagement(s)

  • Collaborate with cross-functional teams of subject matter experts to curate customized engagements that support customers in their strategic transformations

  • Work closely with the SIC team, sales teams & executives to operationally support multiple customer meetings at a time

  • Manage an executive-level experience for customers and internal discussion leaders from arrival to departure

  • Greet Salesforce executives & customers upon arrival to the Salesforce Innovation Center and manage front desk operations

Job Requirements:

  • 1-3 years of relevant professional experience

  • Customer service, events or hospitality experience

  • Self-motivated and able to work with little direct supervision

  • Ability to perform well in a fast-paced environment and manage multiple projects effectively

  • Exceptional team player with a passion for learning

  • Proficiency in Google Mail, Google Calendar and Slack

  • Exemplary verbal and written communication skills

  • Highly organized, adaptable, and detail-oriented

  • Ability to be onsite at the NYC Salesforce Tower up to 5 days a week

Preferred Skills:

  • Experience with Salesforce technology


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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For New York-based roles, the base salary hiring range for this position is $87,200 to $119,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: